The Parts Request page is very easy to use. Simply put your model and serial number on the form along with an email for us to communicate with you regarding the part you are looking for. Describe the part if possible and sometimes, a simple picture of the part itself makes all of the difference in the world. We will identify the part using the model and serial number found on your unit. If you are unsure where to find the model and serial number, check the warranty information page. Parts are different for products even if they have the same model number. The serial number of the unit, along with the correct model number will narrow down the proper schematic for our service team. It is recommended that you register your product initially, simply to create a login file and a record for your product.

Each manufacturer has a different requirement regarding parts support and our service team is there to sort through the complexities of parts costs and replacement part numbers that exist. Our goal is to insure that if you have a request for a part, that we can fill that need, and take care of the purchase and shipping of your part to you.

Thank you for accessing our information and guideline section of our website.

Service Team
serviceteam@piraeusintl.com
Piraeus International, Inc.